Unlocking Value Podcast, episode thirty-two

In this episode, John is joined by Tamzen Isacsson, Chief Executive of the Management Consultancies Association (MCA), the body representing the UK’s leading consulting firms.

Tamzen works closely with firm leaders, government and stakeholders across the consulting profession, giving her a broad and well-informed perspective on how the sector is evolving, from growth and talent to AI, hybrid working and the UK’s position on the global professional services stage.

A theme that comes through clearly in the conversation is that the consulting industry doesn’t always tell its story particularly well. Much of the most impactful work happens behind the scenes with clients, and firms don’t often step back to articulate the value they create.

Tamzen and John discuss:

  • The current state of the UK consulting market, why growth is returning and why the reality is more nuanced than the headlines
  • Why the UK remains one of the most competitive and globally respected consulting markets, and how international demand is shaping firm strategy
  • How talent models are evolving, from increased demand for experienced hires to more fluid career paths and the impact of hybrid working on development
  • The reality of AI in consulting, where it is starting to create real value, where expectations are still running ahead of reality and why firms need to stay focused on outcomes
  • The growing importance of consulting to the UK economy, alongside the opportunities and ongoing challenges for SMEs in accessing work

Throughout the conversation, Tamzen emphasises one core idea: in a profession shaped by constant change, uncertainty and new technology, the fundamentals still matter most. The firms that succeed are those that invest in their people, build trust with clients and stay focused on delivering real value.

If you lead a consulting or professional services firm and want a clearer view of where the industry is heading, beyond the headlines, this episode is for you.

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🎧 This episode is available to stream below or on any of your usual podcast platforms (such as Spotify and Apple Podcasts)

Host: John Howard, Partner at Garwood Growth
Guest: Tamzen Isacsson, Chief Executive at the MCA

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