If consulting is a coal mine, what’s our canary: How do you know when your value propositions and operating model are misaligned?
Professional services businesses are in principle very simple – find people to deliver the work you have sold or find work to occupy the people you have employed – but in practice they can become very complex.
The complexity often arises from the fluidity of the businesses: timing of new deals, the skills matching of won work as well as over the horizon planning for the business you may win, the timetables of inflight engagements; not to mention the changing requirements of clients! The combined effect can feel chaotic.
And that’s just the ‘business as usual’ of professional service business! The next order of complexity arises from the seminal moments of marketplace adjustments, or shareholder transfers, or the inflexion point of rapid growth.
The challenge for any leader of a professional service business is to distinguish between the noise of day-to-day complexity and those seminal moments and react accordingly.
So many professional services businesses fail to recognise the signals – they have no canary in their coal mine – and therefore fail to proactively reconfigure either their value propositions or their operating models in response.
In this webinar, Garwood Partners, Rob Garner, Stuart Gallie and Associate Partner, Rob Bruce explore value propositions, operating models and their alignment as well as the common causes of misalignment and how to recognise and respond to that misalignment.
If you’re looking to improve your current value proposition and operating model, you won’t want to miss this webinar.
